Team Behavioural Index - Measure & Develop Team Behaviour
Understand how your team is really working
Explore behaviour. Develop shared understanding. Make better choices about what happens next.
Every team develops patterns of behaviour. Some help it perform; some get in the way. Some are widely understood across the team; others are experienced very differently depending on who you ask.
The Team Behavioural Index (TBI) helps teams explore those behaviours together. It creates greater awareness of what is happening, where perspectives are shared and where they differ, providing a structured starting point for deeper conversations about how the team works.
TBI goes beyond measurement. It supports teams in developing understanding, deciding what they want to celebrate, sustain or develop, and turning those choices into informed action
Moving beyond assumptions
Ask a leadership team how well it communicates, how aligned it is or whether people feel able to challenge each other, and you will usually get an answer.
The more interesting question is whether everyone would give the same answer.
Leaders and teams inevitably develop assumptions about how they work together. Over time, those assumptions can become accepted as fact, even when different members of the team are experiencing something quite different.
TBI provides evidence to help challenge those assumptions. It doesn't diagnose what is wrong with a team or prescribe what it should do next. It provides somewhere useful to look and a structured way of exploring what might be happening.
Measurement stimulates enquiry rather than closes it.
What is the Team Behavioural Index?
TBI is a behavioural measurement and development system designed to help teams understand and develop the behaviours influencing how they work and perform together.
It explores six interconnected behavioural capacities:
Alignment
Exploring the extent to which the team has a shared understanding of its purpose, priorities and direction; and whether apparent agreement reflects genuine alignment.
Communication
Exploring how effectively information, perspectives and ideas move around the team; including how people listen, contribute and develop shared understanding.
Trust & Psychological Safety
Exploring the conditions that enable people to speak openly, challenge assumptions, raise concerns, acknowledge uncertainty and contribute different perspectives.
Accountability
Exploring how responsibility is understood, accepted and exercised across the team; including the behaviours that support individual and collective accountability.
Energy & Engagement
Exploring the behaviours and conditions that influence the energy people bring to the team, their willingness to contribute and their engagement with its work.
Teaming
Exploring how effectively people work together as a team; adapting, collaborating and combining their individual contributions to create collective capacity.
Together, these six capacities provide a structured way of exploring how a team is functioning without reducing the team to a single score or label.
More than a score
An overall result can be useful, but it rarely tells the whole story.
TBI enables teams to explore their results at different levels, moving from an overall view into individual behavioural capacities and the underlying patterns within them.
Importantly, it also helps identify differences in perspective.
A team may appear relatively strong in a particular area while its members experience that strength very differently. Equally, a lower result may conceal considerable agreement about what is happening.
Neither automatically tells us what the problem is. Instead, they create different questions to explore.
- What are we seeing?
- Why might we be seeing it?
- What do different perspectives tell us?
- What is working well?
- What deserves further attention?
The objective is not simply to generate a result. It is to develop greater shared understanding.
From measurement to shared understanding and informed action
TBI is designed around a continuing process rather than a one-off assessment.
Explore
Surface different perspectives, identify patterns and create greater awareness of how the team is working.
Understand
Explore what may be influencing those patterns, consider different interpretations and develop a richer shared understanding.
Decide
Consider what the team wants to celebrate, sustain, develop or change. In some cases, the right decision may be to explore further before acting.
Act
Choose an appropriate response. That might involve an intervention, a conversation, a behavioural experiment, changing an established practice or strengthening something that already works.
Review
Reflect on what happened, what changed, what was learned and what the
team now understands differently.
The process then continues.
Teams change. Context changes. Behaviour changes.
Calibration is a continuing discipline rather than a one-off event.
From understanding to action - 168 developed workshops.
Knowing where to focus is only useful if you know what you might do next.
TBI includes access to 168 developed workshop interventions mapped to the behavioural areas being explored.
These are more than sets of slides. Each intervention provides the practitioner with the support needed to understand and deliver it, including:
- Why the intervention may be useful;
- What it is designed to explore or develop;
- Step-by-step guidance for facilitating it;
- The resources required;
- A complete set of adaptable, brandable slides;
- Different options for the time available; and
- Follow-up activities designed to help the learning stick.
The resources reduce the time required to move from understanding to action without removing the judgement of the person working with the team.
TBI provides options, not prescriptions.
High structure. High support. High agency.
We believe effective behavioural development requires a balance.
Teams need enough structure to explore behaviour rigorously. Practitioners need enough support to turn understanding into effective action. But neither should come at the expense of the agency of the people involved.
TBI therefore provides the measurement, frameworks, resources and process to support the work without assuming that an assessment can determine what a team should do next.
The evidence belongs in the conversation. The interpretation develops through exploration. The choices remain with the people involved.
How TBI Helps
For organisations
For consultants and practitioners
For consultants and practitioners
Develop a better understanding of how your teams really work
TBI can help leadership and other teams move beyond assumptions and develop a shared understanding of the behaviours influencing how they work together.
It can be particularly valuable when:
- Forming or expanding a team;
- Developing an established leadership team;
- Navigating organisational change or transformation;
- Bringing teams together following restructuring, merger or acquisition;
- Exploring an apparent performance or behavioural challenge; or
- Helping an already strong team understand what it should protect, sustain and develop.
TBI is not solely a deficit tool. Understanding what a team does well can be every bit as valuable as identifying what it might want to change.
For consultants and practitioners
For consultants and practitioners
For consultants and practitioners
More time working with the team. Less time building what happens next.
TBI gives consultants, coaches and organisational development practitioners a structured way of exploring team behaviour while allowing them to retain their own expertise and approach.
The Entrepleio Distribution Centre supports the mechanics of the process, including campaign set-up, invitations, reminders and anonymised team reporting.
Once the results are available, the practitioner can focus on the work that requires human expertise: listening, questioning, challenging assumptions, helping the team explore different perspectives and developing shared understanding.
When the team decides to act, the 168 intervention packs provide a substantial starting point for what happens next.
You bring the expertise and understanding of the client. TBI provides the structure and support around you.
Technology supporting the human conversation
Technology can make behavioural exploration easier, but we don't believe it should replace the conversations that create understanding.
The Entrepleio Distribution Centre manages much of the administration involved in measurement, distribution and reporting. This reduces friction for organisations and practitioners while creating a consistent experience for participants.
What it doesn't do is decide what the results mean.
That remains a human conversation.
Automate the process. Don't automate the judgement.
A different approach to team behaviour
TBI is built around a simple belief: measurement should increase awareness, not apply another label.
A result does not automatically tell us what is wrong. A difference in perspective does not automatically represent dysfunction. A strong result does not mean there is nothing worth exploring.
Instead, TBI helps teams become curious about what their results might be telling them.
That means exploring before judging; developing understanding before deciding; recognising strengths alongside challenges; and expanding the choices available before selecting an intervention.
We provide substantial structure and support throughout that process while leaving agency with the people who understand the context best.
This is how we are developing our approach to the Business of Behaviour.
Frequently Asked Questions
Please reach us at enquires@entrepleio.com if you cannot find an answer to your question.
The Team Behavioural Index is a behavioural measurement and development system from Entrepleio. It helps teams explore six behavioural capacities influencing how they work together, develop shared understanding and make informed choices about what they want to sustain or develop.
No. TBI does not seek to categorise team members by personality or assign people behavioural labels. It explores how members experience the behaviour and behavioural capacity of the team.
Not automatically, and deliberately so. TBI provides evidence that helps a team identify where further exploration may be useful. Understanding develops through discussion, context and the perspectives of the people involved.
No. TBI can be equally valuable for strong teams. It can help identify behavioural strengths that should be celebrated, sustained, amplified or shared, as well as areas a team may want to develop.
The results provide the starting point for structured exploration. Teams can develop their understanding, decide what deserves attention and, where appropriate, select from a range of supported interventions. TBI includes 168 developed intervention packs to support this process.
Yes. TBI is designed to support consultants, coaches and organisational development practitioners. Entrepleio provides the measurement infrastructure, reporting, exploration framework and intervention resources while practitioners retain responsibility for the client relationship and how they facilitate the work.
An engagement survey typically explores how people feel about their experience at work. TBI explores how the team is behaving and working together, helping teams understand what may be influencing their collective capacity and decide what, if anything, they want to do next.